Data Collection
9021 collects certain personal data during account registration, including name, email address, and contact information, to verify identity and facilitate secure access.
Device and browser data such as IP address, browser type, and device identifiers are collected automatically to optimize and secure your gaming session.
Local payment information related to UPI, Paytm, PhonePe, and Net Banking transactions in Indian Rupees (₹) is processed solely to ensure smooth deposit and withdrawal experiences.
Cookies and similar tracking technologies are used to enhance site functionality, personalize content, and analyze usage patterns to improve service quality.
Usage data includes gameplay statistics, session duration, and interaction logs to support platform efficiency and fair gaming oversight.
How We Use Your Data
Collected data is used to verify user identity, prevent fraud, and comply with regulatory standards applicable in India.
We use personal information to facilitate deposits, withdrawals, and payout of winnings securely and efficiently.
Data also helps improve user experience by personalizing game offers, promotional communications, and support services.
We monitor usage data for ensuring fair play and detecting suspicious activities to protect all players on our platform.
Your communications with customer service are secured and used to resolve issues promptly.
Cookies and Tracking Technologies
Cookies are essential for authentication, session management, and preferences. We use session and persistent cookies based on industry standards.
Tracking pixels and web beacons may be used for analytics and advertising, only when compliant with applicable laws and user consent where required.
You may adjust your browser settings to block or delete cookies; however, this might impact the functionality and usability of 9021 services.
Data Storage and Security
9021 employs strong technical and organizational measures including SSL encryption, firewalls, and access controls to protect data against unauthorized access or disclosure.
Your personal and financial information is hosted on secured servers with regular security audits and monitoring.
Access to sensitive data is limited to authorized personnel only and confidentiality is rigorously maintained.
We retain data only as long as necessary for legal compliance and service provision.
Sharing Data with Third Parties
9021 does not sell personal information to third parties. We may share data with trusted service providers for payment processing, regulatory reporting, or customer support under strict confidentiality agreements.
We also disclose data when legally required by Indian authorities or to protect our rights and safety of users.
You will be informed about major changes in data-sharing practices via website announcements or direct communication.
User Rights and Data Control
Users have the right to access, amend, or delete their personal data by contacting 9021 support. You may also request a copy of your data in a portable format.
You can manage your communication preferences or opt out of marketing messages at any time.
Account closure requests will trigger data retention in compliance with legal obligations before permanent deletion.
Policy Changes and Contact Information
9021 reserves the right to amend this Privacy Policy to reflect changes in laws, technology, or business practices. Updated policies will be posted with the effective date.
We encourage users to review the Privacy Policy periodically to stay informed about data practices.
For questions or concerns, contact our support team via the FAQ or email address published on our website.
